A traveler flying with IndiGo from Chandigarh to Delhi recently encountered a surprising problem at the airport. When he checked in his bag, the weighing machines at two different counters showed different weights for the same luggage, creating confusion. The passenger noticed a 2.3 kg difference, which made him question the accuracy of the airport scales.
Traveler Captures Incident on Social Media
Daksh Sethi, the passenger, recorded the incident and shared it on social media. His post quickly went viral, with many viewers expressing shock and curiosity about airport weighing practices. In his video, he highlighted the same bag giving two different weight readings, emphasizing how such discrepancies could affect trust in airport systems.
IndiGo Responds to the Viral Video
IndiGo addressed the viral incident in the comments section on social media. The airline explained that the issue might be due to technical or calibration errors in the weighing devices. They assured passengers that all equipment is regularly checked and maintained, but small technical glitches can occasionally happen.
Public Reactions and Concerns
Many travelers shared similar experiences, suggesting that such weight differences might affect baggage fees. Some claimed they had to pay extra for minor weight differences in the past, while others expressed concern over potential manipulation or inaccurate readings. The incident sparked a broader discussion about airport equipment reliability and passenger rights.
Why Such Discrepancies Happen
Experts explain that airport weighing scales can sometimes show variations due to machine calibration, uneven placement of luggage, or technical glitches. While major airports maintain regular checks, occasional inconsistencies may still occur, which can lead to confusion for passengers.
Tips for Passengers
Travelers can avoid such issues by:
- Checking their luggage weight at home before reaching the airport.
- Ensuring luggage is placed properly on the scale.
- Reporting any inconsistencies immediately to the airline staff.
- Keeping a calm approach and recording the incident if necessary, without blaming staff personally.
Conclusion
The Chandigarh airport incident shows how small technical glitches can quickly become a major concern for travelers. While IndiGo reassured passengers, this situation emphasizes the need for accurate weighing systems and passenger awareness. Recording and reporting incidents responsibly, as Daksh did, can help improve transparency and accountability in airport operations.
FAQs
Why did the same bag show two different weights at Chandigarh airport?
Small technical glitches, calibration issues, or uneven placement of luggage on scales can lead to discrepancies.
Can passengers be charged extra due to such weight differences?
Yes, sometimes minor weight differences can affect baggage fees. Always check your luggage weight carefully and report inconsistencies.
How did IndiGo respond to this incident?
IndiGo explained the issue might be a technical or calibration error and assured that equipment is regularly checked and maintained.
What should passengers do if they notice a weighing discrepancy?
Report the issue calmly to the airline staff, ask for a recheck on another counter, and document the incident if necessary.
Are such incidents common in Indian airports?
While rare, occasional discrepancies do occur due to technical issues. Most airports maintain strict calibration schedules for weighing equipment.